There is a well-known bug in Jedox in which the error pop-up ends with JDX_SID not found.

It is usually happening in the extract component of Integrator and it is related to a connection to a file, especially if the file is located in the JedoxFiles folder.

JDX_SID error

The way to resolve this is very simple and it required some adjustments in the config.php file.

More about configuration files can be found here.

cookie secure flag set to false;

//cookie secure flag

cookie samesite policy set to “Lax”(Don’t forget to add ” ” )

//cookie samesite policy(‘Lax’,’Strict’ or ‘None’)

After making those two changes your extract should be working.

The change will take effect after a fullservice restart.